The Evolution of Virtual Healthcare: Embracing Innovation & Bridging the Gaps

The Evolution of Virtual Healthcare: Embracing Innovation & Bridging the Gaps

April 27, 2023 12:00 PM to 1:00 PMOnline - Mountain Time zone
Area of Interest: Benefits Format: Web

An online seminar hosted by CPBI Southern Alberta Region


Please join us for an online seminar on April 27, 2023.

Society has evolved to expect an on-demand digital experience. Workplaces have transformed to have satellite offices, remote locations and more people working from home. How will healthcare keep up with the changing dynamics and our multi-generational workforce? Join us for a moderated panel session with 3 virtual healthcare providers in Canada, to learn more. Discover how organizations are evolving to meet the health and wellness needs of a digital savvy work force. 

We held this session on June 30, 2020 so we will compare what Virtual Healthcare looks like now compared to 3 years ago!

Cancellation Policy



Chris Engst
TELUS Health

Chris Engst is Vice President, Marketing for TELUS Health and leads a global team of professionals who are on a mission to build TELUS Health into the most trusted wellbeing company in the world. In this capacity, Chris is responsible for brand, marketing communications and product marketing across TELUS Health’s continuum of health and wellness services. Previously, Chris led the launch and growth of TELUS Health MyCare into the largest public virtual care service in Canada. Chris has over two decades of experience in leadership, strategy, product and marketing in technology, telecommunications and healthcare. Prior to TELUS, Chris worked in management consulting and advised Fortune 500 clients across North America. Chris has an MBA from the Richard Ivey School of Business and Kinesiology Degree from Simon Fraser University. 


Nicholas Cortese

An Enterprise Account Executive with Dialogue’s Western Canada team. Prior to joining Dialogue, Nicholas led a Western Canada team in the EAP and treatment space. With a background in Kinesiology and Psychology, he is a proven health leader while managing many partners, prospects and consultants. Nicholas has spoken at several conferences and volunteers including being part of the CPBI of Alberta as part of their planning committee. The evolution of the EAP industry is what brought Nicholas to Dialogue and that virtual care is the present, and future of healthcare. Nick is also a founding director of a charity called Nation's Health.


Amii Stephenson 

Amii leads the Business Development team at Maple, helping organizations improve healthcare accessibility in the workplace. She brings over 15 years of experience in SaaS, sales strategies, and growth. She holds an MBA from the DeGroote School of Business. 



Riccardo Silvestro

Riccardo has extensive and progressive experience in the field of Human Resources, specializing in Total Rewards Management. His work experience includes industries such as; Mining and Commercial Explosives, Midstream and E&P Oil and Gas sectors, and Chemical Manufacturing. Through his career, Riccardo has extensive experience in leading HR strategies, executing on acquisition and divestiture activities, centralizing human resources functions, and building and leading highly effective teams. Riccardo is a former instructor of the Faculty of Continuing Education at Mount Royal University where he taught for 8 years. Currently, Riccardo is the Manager of Total Rewards and HR Systems at Gibson Energy. In addition, Riccardo is a part time instructor at the University of Calgary Continuing Education teaching courses under the HR Management Certificate Program. He holds a Certified Compensation Professional (CCP) designation, is a Certified Payroll Manager (CPM), and is affiliated with numerous compensation and benefit industry associations. 

Advocating for his profession, Riccardo led the Calgary Total Rewards Network (CTRN) as President and Chair where he was responsible for setting the organizations strategic direction and fulfilling the organizations mission and vision.  Riccardo is committed to providing Human Resources professionals of all backgrounds with opportunities to grow and develop their networks and careers by connecting individuals through highly interactive events and educational opportunities.

Riccardo is a highly active member in the Human Resources community and passionate champion for advancing the Human Resources profession through advocacy and education.




Thursday April 27, 2023
Noon to 1:00 pm - Presentation
CE credit quiz to follow



Online Session


Registration Fee

CPBI Members: $25
Future Members: $40
Sponsorship Credits: 1

GST #106865330 RT0007



Krista Frayn
Phone: (403) 888-3185
[email protected]


Who Should Attend:

  • Plan Sponsors
  • Human Resource Professionals
  • Retirement Professionals
  • Consultants and Brokers
  • Insurers and Plan Providers

Kim Duxbury

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