Best practices of Pension and Benefit Communication

Best practices of Pension and Benefit Communication

March 23, 2023 12:00 PM to 1:00 PMOnline - Saskatchewan Time
Area of Interest: Pensions, Benefits, Investments Format: Web

An online seminar hosted by CPBI Saskatchewan


Please join us for an online seminar on March 23, 2023.

In this presentation, Nicole Quintal will explore the rapidly changing technology landscape and the opportunities it may present to enhance pension and benefits communications.

Cancellation Policy

This session will be presented by:


Nicole Quintal
Communications Manager, CSS Pension Plan

Nicole Quintal joined the CSS Pension Plan team in June 2014 as its first communications manager. She has over 15 years of experience in the communications field and is well-versed in communicating to membership organizations through an integrated mix of digital channels. Prior to joining the CSS team, she was a communication advisor with the Saskatchewan Medical Association.

Inspired by the tech and fintech industries, Nicole regularly seeks opportunities to innovate to improve communication with CSS Pension Plan members. Nicole and the CSS team are currently working on initiatives to enhance targeted digital communications with CSS Pension Plan members, including developing new targeted video content, a new website, and increasing personalized information delivery for members.

 Nicole holds a Diploma in Journalism from MacEwan University, a Bachelor of Professional Arts in Communication Studies (Honours and Distinction) from Athabasca University, and a Pension Plan Administration Certificate (PPAC) from Humber College. She also recently completed the Blockchain Technologies: Business Innovation and Application program through MIT’s Sloan School of Management.


Technology trends 

Member engagement/experience 

Communication best practices 

Strategic planning 



Thursday March 23, 2023
12:00 pm - 1:00 pm SK - Presentation
Questions and CE credit quiz to follow


Registration Fee

CPBI Members: $20                        
Future Members: $55 
Virtual Table of 4: $80/$220
Virtual Table of 6: $100/$275



Online Session

Access information will be sent to all registrants one day in advance of the online session. For virtual tables, the names and email addresses of table attendees must be submitted 72 hours prior to the event in order to receive the access information. Please plan to log in 10 minutes prior to the start of the session. This session will be recorded and available to registrants.


Who Should Attend:

Communication professionals, HR professionals, plan sponsors, benefit advisors 


CE Credit: 

This session qualifies for 1 Continuing Education credit for the Insurance Council of Saskatchewan (one credit per hour). You will be required to complete a short quiz at the end of the online session to qualify for continuing education credits.



Krista Frayn
Phone: (888) 788-3185
[email protected]


Kim Duxbury

Brokers, advisors, consultants, HR personnel and insurers who are involved with drug benefits for employee plans.
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