Resilience and Respect in the Workplace

Resilience and Respect in the Workplace

May 19, 2022 12:00 PM to 1:00 PMOnline - Mountain Time zone
Area of Interest: Pensions, Benefits, Investments, Networking Format: Web

An online seminar hosted by CPBI Southern Alberta 

Please join us for an online seminar on May 19, 2022.

Many challenges can arise in an employee’s life that will test their resilience.  These include workplace stress and adversity, financial difficulties, relationship problems and health issues.  Poor resilience on an individual employee level can weaken overall business resilience.  Productivity can decline, absence and associated costs can increase and the retention of valuable employees can suffer.  Poor resilience on an individual has compounding effects on respect in the workplace. Resilience in the workplace cannot be fostered without a solid foundation of respect for one another. They go hand in hand.

There are many solutions that can help.  Resilience isn’t static – and all employees can learn, training and further develop it.  Whether someone is naturally resilient or not, they can build their resilience over time.  Resiliency truly is a muscle that people can use and grow.

Diversity, inclusion and belonging, when embedded effectively, ties into leadership and management seamlessly. It isn’t a program, but a shift in how organizations operate. It’s accepting that things like privilege and bias exist and many of us bring those things to work with us every day, sometimes with little awareness that they’re happening. We don’t know what we don’t know, and it’s simplistic to think we can fix things quickly with little effort. Our focus is better served through discussions around inclusion and how to “get familiar with the unfamiliar.”

It is important to remember that diversity is a fact, inclusion is a choice. You can have diversity and not have inclusion. When you focus only on diversity but fail to help your diverse team feel included, your team may not feel valued – in that case, you’ve just collected a lot of different people who are in the room or in the company together.


Members who register for this event will be sent a coupon code to bring a non-member as a guest for no charge

Cancellation Policy

 This session will be presented by:


Farzeen Mawji,
National Practice Leader, Inclusion & Diversity
Gallagher Benefit Services

Farzeen Mawji is the National Practice Leader, Inclusion and Diversity. Diversity, inclusion and belonging are core values of Farzeen and integral to who he is. Embracing and learning from different perspectives has broadened his understanding of other cultures and backgrounds and has shaped his own perspective into one that is much richer.

Farzeen’s work experience spans both publicly traded companies and private enterprise where he has strategically leveraged opportunities and built relationships with stakeholders to competently execute project initiatives. He has developed and implemented successful strategies that achieved their targets, as well as nurtured and promoted teamwork, all while fostering a culture of collaboration, empathy, and respect.
Farzeen’s expertise in unconscious bias and emotional intelligence allow him to see things from a broader vantage point. As an effective leader, he diligently works to understand what needs to be done and eliminates ambiguity, better equipping himself to articulate purpose and connect people to that purpose. Farzeen’s leadership style is one of teaching and empowering. He thrives when he can learn about what is in front of him, analyze it from an objective standpoint, and then impart his knowledge through a teaching lens intended to inspire, collaborate, and support.


Dean Schroeder
Senior Practice Leader - Human Resources Consultant
Gallagher Benefit Services

Dean is a Senior Human Resource Executive with over 2 decades of leadership and management experience in private and public sectors including Not for Profit service organizations, and industry experience ranging from human capital management, workforce planning, performance management to strategic thinking/planning, change management and policy building.

Dean has developed and implemented staffing strategies and programs that improved operational outcomes and maximized the available staff resources which focused on organizational change, defining culture, facilitating leadership as well aligning business requirements to HR Strategy. His passion is providing HR solutions and strengthening the link between people and strategy by helping clients build their HR infrastructure. Dean also enjoys consulting with early stage ventures and non-profit organizations and among his management qualities is his deep commitment to working in a collaborative, transparent and inclusive manner, which allows him to build lasting relationships with employees.
Dean holds a degree in Human Resources, is a certified Change Management Specialist utilizing the Prosci Change methodology and is an active member of the Alberta Professional Human Resources Association.

Elizabeth (Dolly) Hussey
Human Resources Associate
Gallagher Benefit Services

Dolly is a Client HR Associate with a keen eye for detail and love of research and writing. She has 10 years’ experience in the benefits and insurance industry with a focus on client service. Moving from individual insurance to a group benefit focus, she brings a well-rounded approach to all the clients she serves. Before moving into the benefits world, she was in a public education and communications role with local government and post-secondary for almost 15 years.



Thursday May 19, 2022
12:00 pm - 1:00 pm MT - Presentation
1:00 pm - 1:30 pm MT - Questions and CE credit quiz   


Registration Fee

CPBI Members: $25
Future Members: $40
Virtual Table of 4: $90/$140
Virtual Table of 6: $125/$200
Virtual Table of 8: $160/$250









Online Session

Access information will be sent to all registrants one day in advance of the online session. For virtual tables, the names and email addresses of table attendees must be submitted 72 hours prior to the event in order to receive the access information. Please plan to log in 10 minutes prior to the start of the session. This session will be recorded and available to registrants.


Who Should Attend:

  • Plan Sponsors
  • Education Specialists
  • Human Resource Professionals
  • Retirement Professionals
  • Consultants and Brokers



CE Credit

CE credits will be offered in partnership through the BC, Alberta, Saskatchewan, Manitoba and Ontario Insurance Councils. A short quiz must be completed at the conclusion of the seminar to qualify for credit.

AIC CE Credits Pending



Krista Frayn
Phone: (403) 888-3185
[email protected]




Kim Duxbury

By continuing to use this website, you are agreeing to our use of cookies.