Diversity, Equity & Inclusion (DEI)

Diversity, Equity & Inclusion (DEI)

October 5, 2022 12:00 PM to 1:00 PMOnline Pacific Time
Area of Interest: Pensions, Benefits, Investments, Networking Format: Web

An online seminar hosted by CPBI Pacific

Is your workplace truly inclusive of all its employees? When reviewing your organization with a Diversity, Equity & Inclusion (DEI) perspective, where do you start? This session will share best practices on developing and implementing a comprehensive DEI strategy for workplaces, including legal and reputational risks, responsibilities, and communication and change management considerations.

Mercer Canada is a leader in the DEl consulting space, with a network of DEl consultants around the world that help clients create more diverse equitable and inclusive cultures in their workplaces. We conduct global DEI research into the policies, practices, motivations, and organizational structures that companies use to sustain their DEl programs. We have a team with 50 years of experience in building surveys and leading employee diversity research. Most importantly, we strive to "walk the talk": Our Canadian CEO, Jaqui Parchment, is a board member for the Black North Initiative; as a firm, we volunteer with Women in Governance to support their parity certification process; and members of our proposed consulting team are fluent in both national languages and serve as BRG leaders within Mercer focused on women and on race and ethnic diversity.

Cancellation Policy

Dora Chang
Principal, Career Office Business Leader for Canada West

Dora Chang is the Office Business Leader for Canada West for the Career business at Mercer, based in Victoria, British Columbia. Prior to this role, Dora was a Principal in Mercer’s Change Management & Communication business, based in Toronto, Ontario.

As a change management advisor, she develops and executes change management strategies for Mercer’s clients as they undergo large-scale, enterprise-wide change, including Workday implementations, M&A transactions, and job architecture design.

She is also passionate about helping organizations successfully support the diversity,

 equity, inclusion and well-being of their employees by making DEI a critical business capability. She works with clients to develop effective DEI strategies and to deliver the optimal mix of programs, policies, and processes based on data, analytics, and employee listening research.

Dora holds a Bachelor of Journalism from Carleton University with a focus on Indigenous Affairs and a specialization in online reporting. She is fluent in Mandarin and English with a working knowledge of Cantonese.


Stephanie Lue-Kim
Principal, Total Health Management

Stephanie Lue-Kim is a Principal with Mercer and a member of the Total Health Management (THM) practice. Stephanie has been active in the disability, mental health, health and well-being for over 24 years.

Stephanie brings direct experience developing and managing group disability programs, practices and services, as well as benefits and wellness programs. Stephanie has developed and enhanced disability programs, reviewed and assessed thousands of claims and supported the return to function of tens of thousands of employees.

Stephanie continues to educate and coach in the area of disability, health and wellness.  Most recent accomplishments includes the development of a health and wellness curriculum and program for McMaster University’s continuing education program. Stephanie is also the Executive Sponsor of Mercer’s Diversity, Equity and Inclusion team with a genuine passion to move this from a strategic vision, to practical workplace strategies.

Stephanie has a Bachelor of Arts in Sociology and a minor in Psychology.  She also has her Group Benefits Administration certification and other certifications within the health and wellness industry. 


Attend to learn:

- Business case to support DEI
- Impact of DEI and risk management
- Strategies that support a DEI culture
- Tangible steps to implementation



Wednesday October 5, 2022
12:00 pm  1:00 pm PT - Education session
Certificate of Attendance quiz to follow


Registration Fee

CPBI Members: $25
Future Members: $75



Online Workshop

Access information will be sent to all registrants one day in advance of the online session.  Please plan to log in 10 minutes prior to the start of the session. This session will be recorded and available to registrants.


Who Should Attend:

HR professionals
Senior leaders
People leaders
Risk managers


CE Credit

Certificates of Attendance confirming education hours will be offered, with which attendees may seek corresponding accreditation via their preferred regulatory body.



Krista Frayn
Phone: (403) 888-3185
[email protected]


Kim Duxbury

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