Disability Management 101

Disability Management 101

February 10, 2022 12:00 PM to 1:20 PMOnline Pacific Time
Area of Interest: Pensions, Benefits, Investments, Networking Format: Web

An online seminar hosted by CPBI Pacific

Disability Management (DM) are programs directed to assist employees that are unable to work due to injury or illness, to return to work.

DM requires a coordinated effort done by a series of stakeholders to be able to be a successful program. Each of those stakeholders must know their role and how to manage their services in a timely manner to increase the benefits and the cost benefit of the program.

Success is measured in a few different ways depending on the stakeholder, but the main objective to all of them is the return to work of the employee object of those services.
We have an effective program when we align each stakeholder's objectives to help the employee, the employer, the other organizations, and the society at large. Knowing our part in this team and how to offer our best work at the best time, it is crucial.

Cancellation Policy

Monica Herrera
Client Partner, Specialized Services (Clinical), Health and Safety
Fraser Health Authority

Monica has been facilitating health promotion, recovery and return at work for over 20 years. After working with oil and health care companies in occupational health, she joined Fraser Health Authority in 2004 as part of the disability management team. She provides specialized services for her team and Fraser Health region.

Additional experience in quality, ethics, epidemiology, and a certification in Disability Management more than 13 years ago, have allow Monica to work in various areas of the disability management field (prevention, return to work, accommodations) venturing into innovative areas as episodic chronic medical conditions, support to aging workers, and prevention.

In the last two year have established a regional program in FHA to allow workers with a specific group of conditions to receive support, proper management, return to work best practices and provide accommodations when needed.




Thursday February 10, 2022
12:00 pm  1:00 pm PT - Education session
1:00 pm - 1:20 pm PT - Peer discussion


Registration Fee

CPBI Members: $25
Future Members: $75



Online Workshop

Access information will be sent to all registrants one day in advance of the online session.  Please plan to log in 10 minutes prior to the start of the session. This session will be recorded and available to registrants.


Who Should Attend:

  • DM beginners - people interested in this area
  • Employees of parallel areas that are interested to know more of their role in DM.
  • Insurance professionals
  • Union shop stewards
  • Human resources generalists
  • Physiotherapists and other professionals that work within DM processes

CE Credit

Certificates of Attendance confirming education hours will be offered, with which attendees may seek corresponding accreditation via their preferred regulatory body.



Krista Frayn
Phone: (403) 888-3185
[email protected]


Kim Duxbury

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