Job Details
Director, Major Accounts (5606)

Job Posting

Director, Major Accounts
Organization:  Pacific Blue Cross
Province:  British Columbia
Location:  Burnaby
Salary:  140000

About Pacific Blue Cross

Pacific Blue Cross (PBC) has been British Columbia's leading benefits provider for over 80 years. We are an independent, not-for-profit society with strong roots in BC’s health care system. We provide health, dental, life, disability, and travel coverage to 1 in 3 British Columbians through employee group plans and individual plans.

We are fueled by a commitment to keep health care sustainable for all British Columbians. Through our PBC Health Foundation, we fund projects that improve health outcomes directly related to mental health and wellbeing as well as the prevention and/or management of chronic disease. We are interested in finding people who want to make a difference and who are looking to grow their career with us.



-Work-life balance with flexible working hours of 7.5 hours per day, Monday to Friday (i.e., 37.5 hours per week).
-Paid vacation starts at 4 weeks per year, and increases with years of service.
-Hybrid work environment (i.e., a combination of work from office and work from home days).
-Generous benefits, including extended health, dental, and life insurance; depending on the plan that you choose, these benefit premiums can be 100% paid by PBC.
-Company pension contributions after 1 year of service.  
-Education allowance to expand your knowledge and develop your skills.
-Onsite gym, cafeteria, and access to virtual doctors/counsellors 24/7 via our Employee Family Assistance Program!


About the Position

We are searching for a permanent Director, Major Accounts to join our Group Business team.

PBCs compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance.  The typical hiring range for this position is $140,000 – $180,000 per year; the base pay offered is based on market and may vary depending on job-related knowledge, skills, experience, and internal equity. The starting salary will be determined based on a combination of skills, education, and experience.

If you’re looking to take on a role that leads a team and manages the workforce, strategic planning, budget management, overseeing projects and change management, we want to hear from you. This is a great career opportunity with a local not-for-profit health insurance provider where you would be responsible for leading a team and overseeing the lead generation and lead execution of large client groups, the sales funnel, and closed sales.

Your skills in leading a team, developing strategic and tactical plans, overseeing revenue growth for major group accounts, leading projects and change management will help Pacific Blue Cross provide sustainable healthcare. 

We offer an attractive compensation and benefits package and work-life balance. Our workplace culture values health and wellness, diversity and equality, continuing education, environmental sustainability and giving back to the community.

This role is currently working from home 4 days a week and 1 day a week at our head office in Burnaby, BC.  Apply this week if you would like to take on this role. 


Key Ways This Position Makes An Impact

The Director, Major Accounts leads a team of Account Executives and Account Managers and ensures the appropriate workforce planning meets the departmental requirements. 

This role leads departmental strategy by:

-Directing and monitoring the status of the teams activities such as projects
-Takes accountability for setting, adjusting, and achieving key performance indicators
-Removes barriers and provides resources for the team
-Looks for ways to maximize resources and effectively budget for the department

As Director in Group Business, this role works to help develop strategic and tactical plans to align with the company strategy and to oversee the execution of department activities.

In this role you would define and develop the annual commission plans for direct reports to deliver on sales, retention, and profitability goals.

The director collaborates with leaders to prioritize projects, mitigate risks and influence major decisions that impact the company’s strategy. 

This role creates and delivers reports, briefings, and presentations to stakeholders.

You would oversee revenue and relationship development by overseeing the key distribution channels and direct relationships with key plan sponsors and major accounts.

This role oversees and evaluates lead generation, sales funnels, and closed sales connected to defined targets.

The Director, Major Accounts oversees the flow of existing and new business to ensure best-in-class stakeholder experience and delivery on objectives.

In this role you would oversee the annual department budget, oversee financial results to deliver on strategic and tactical plans, and oversee the utilization of resources.

You would provide strategic leadership support throughout the project management cycle to ensure the team can deliver on-time. 

The director would research and recommend solutions and provide guidance to stakeholders.


Key Experiences You Bring To This Role

-Minimum 10 years’ experience in sales and specifically the group insurance industry  
-Minimum 7 years’ experience in progressively senior leadership positions
-Bachelor’s degree (or equivalent) with a major in Business, Economics, Marketing, or an equivalent field including or supplemented by courses in leadership/supervision
-Experience with sales, profit and loss statements, market research, and strategic planning/execution
-In-depth knowledge of Group Insurance products and underwriting methods
-Experience within the healthcare, benefits, or insurance landscape
-Experience within a unionized environment
-Existing marketplace relationships designed to drive new group business growth.
-Life License Qualification Program (LLQP)


This position requires an individual that is willing to hold and maintain a Life Agent License through the Insurance Council of BC.  If the successful applicant does not have a license, we will assist with the educational and filing costs associated with obtaining a first license. Pacific Blue Cross also pays the continuing educational and filing costs associated with the regular maintenance of your license.  If this will be your first license, we strongly recommend that you confirm your suitability to hold a license by visiting the Insurance Council of BC website at

Work involves frequent travel within the Lower Mainland and periodic travel outside the Lower Mainland.

If you’re excited about taking on this opportunity, we invite you to apply today and start the conversation with us about this position.

Please apply via our website this week at

While we thank all applicants for their interest, only short-listed candidates will be contacted.


Diversity, Equity, and Inclusion

PBC is an Indigenous Works employer of choice, an Insurance Business Canada Diversity, Equity, and Inclusion award winner, one of Canada’s Greenest employers, a Canadian Centre for Diversity and Inclusion (CCDI) employer partner, and a Pride at Work partner.

We strive to create a workplace where everyone feels valued and employees feel empowered to freely participate and contribute regardless of race, ethnicity, gender, sexual orientation, religion, ability, education level, parental status, or socioeconomic status. We are an equal opportunity employer and welcome applications from all qualified candidates. 

To request an accommodation in completing this job application, testing, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]. These accommodation requests will be reviewed confidentially and, on a case-by-case basis by Human Resources.

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