Job Details
Benefits Advisor (5239)

Job Posting

Benefits Advisor
Organization:  CN Railway
Province:  Ontario
Location:  Toronto

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

Job Location

  • Toronto or Montreal

Job Summary

The Benefits Advisor is responsible for managing and administering plans and programs for CN’s Benefits Team portfolio. The Benefits Advisor will be involved on financial aspects, design, governance, communication, management of external providers, coordination with unions and other functions.

Main Responsibilities
 Group Benefits Plans (Canada) 

  • Collaborate with external vendors to manage administration of the Canadian-benefit plans and annual enrollment
  • Act as Subject Matter Expert (SME) and support various CN stakeholders on benefits-related issues (Labour Relations (LR) and Human Resources (HR), Accounting, and Finance)
  • Support Benefit Manager on ongoing review of policies, programs, processes, and monitoring of market best-practices
  • Develop communications pertaining to Canadian benefits

Group Benefits Plans – Canada (Financial and Legal Aspects) 

  • Perform analyses and projections for budgeting and funding of Administrative Services Only (ASO) accounts
  • Evaluate cost impact of potential changes to support recommendations in union negotiations
  • Review and update contracts based on latest agreements or provisions, and collaborate with Legal and Supply Management teams for contract renewals and implementations
  • Support Benefits Manager in negotiations and renewal of annual group insurance with multiple insurers
  • Monitor and assess impact of legislative changes across all provinces and at the federal level

Special Projects 

  • Perform analyses and prepare business cases and recommendations for special adhoc projects such as a Request For Proposals (RFPs), potential acquisitions, and new services
  • Act as a Subject Matter Expert (SME) within CN in support of other functions

Employee Family Assistance Program (EFAP) Canada and US 

  • Design, develop, and communicate policies and programs offered through EFAP
  • Prepare material and coordinate meetings for the EFAP Senior Advisory Committee (SAC)
  • Participate in recruitment and training of EFAP peers
  • Ensure ongoing communication and training of peers
  • Manage ongoing training of stakeholders in the Critical Incident Response Process (CIRP)
  • Manage EFAP provider, monitor quality of service provided, follow up on issues raised, and ensure appropriate adjustments are made when necessary

Disability Management Canada 

  • Collaborate with insurer and administrator to ensure proper application of processes
  • Monitor and make recommendations to improve internal processes
  • Participate in management and coordination of Union Long Term Disability (LTD) Committee and Benefit Advisory Committee

About CN

As a leading North American transportation and logistics company, CN is a true backbone of the economy. With a team of approximately 25,000 railroaders, our focus is on moving both our company and the economy forward. We transport US$200 billion worth of goods annually for a wide range of business sectors from resource to manufactured products to consumer goods, across a 20,000-mile network spanning Canada and mid-America. CN is the only Canadian company listed in the Transportation and Transportation Infrastructure sector of the Dow Jones Sustainability World Index (DJSI). Launched in 1999, the DJSI World represents the gold standard for corporate sustainability. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.



The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. Due to the nature of the role, the incumbent must be able to meet tight deadlines and handle pressure.


  • Minimum 5 years of benefits experience
  • Experience in a corporate environment*

*Any experience for these above would be considered as an asset


  • Bachelor’s Degree in Actuarial Science or Administration


  • Makes informed and timely decisions to get things done
  • Inspires others with impactful communications and adapts to the audience
  • Applies analytical thinking to make recommendations that pursue sustainable performance
  • Builds and maintains an internal network to support a better overall work experience
  • Deals with pressure and change by staying calm to quickly adapt to changes
  • Shares timely information within and across functions to get things done effectively
  • Shows initiative and empowers others to raise CN’s collective game
  • Project Management
  • Fluently bilingual both written and verbal (English, French)

Technical Skills/Knowledge

  • Knowledge in group insurance programs
  • Advanced knowledge of Microsoft Suite (Excel, PowerPoint, Word)
  • Basic knowledge of Systems, Applications and Products (SAP)*

*Any knowledge for any of the above would be considered as an asset

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