Job Details
Benefits Specialist (1 year term) (5516)

Job Posting

Benefits Specialist (1 year term)
Organization:  HEB Manitoba
Province:  Manitoba
Location:  Winnipeg
Job Start Date: 

Help us serve 89,000 of Manitoba’s healthcare professionals.  We are HEB Manitoba, one of the largest pension and benefit Plans in the province.

At HEB Manitoba, our Benefits & Administration department takes a supportive and proactive approach to providing industry-leading service to our members.

Reporting to the Manager, Member Services, the Benefits Specialist (1 year term) will be a key member of a dedicated team committed to providing service excellence in the administration of our various benefit plans.

If you thrive in a dynamic environment and have a strong work ethic, a positive attitude and a desire to make a difference, then consider this opportunity.

Your exciting journey:

Within the first three months, you will:

  • Enhance your knowledge about HEB Manitoba by learning about our benefit plans.
  • Become familiar with HEB Manitoba’s internal software systems.
  • Learn to navigate our system for processing benefits within and outside of HEB.
  • Begin to build strong working relationships with internal and external stakeholders.

Your responsibilities will increase to include:

  • Providing effective service to employers and members by delivering timely and accurate information in response to benefit related questions and requests.
  • Communicating with our members and stakeholders via phone, email, written correspondence and in person.
  • Coordinating and delivering group benefits seminars both on and off site.
  • Analyzing and making decisions regarding escalated requests for benefit enrolments and changes.

Why join our team?

The work you do will be challenging and rewarding. You will make a difference in our day-to-day operations and your initiative will be appreciated.

We offer:

  • Hybrid work environment with a compressed work week for your work/life balance.
  • Comprehensive compensation and benefits including a defined benefit pension plan.
  • Professional development opportunities.
  • Progressive and supportive work environment.
  • A comfortable, modern environment conveniently located in downtown Winnipeg with easy access to shopping and restaurants.

Please submit your resume and cover letter by 4:00 p.m. on Friday, April 14, 2023 to [email protected]




Qualifications for Your Success:

Experience & Education

  • Completion of a related post-secondary degree, diploma or certificate.
  • Five plus years of experience within a benefits administration environment including  Waiver of Premium processes.
  • Completion of the Group Benefits Associate (GBA) and working towards Certified Employee Benefit Specialist (CEBS) designation.

*An equivalent combination of education and experience may also be considered*

Knowledge, Competencies & Skills

  • Exceptional business communication skills (written, verbal and presentation).
  • Demonstrated leadership skills and capabilities.
  • Ability to apply critical thinking in analysis and decision making.  
  • A professional member service approach that is proactive and personalized.
  • Proficient knowledge of Microsoft Office suite of programs. 
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