Member Records Representative (5210)

Job Posting

Member Records Representative
Organization:  Teachers' Retirement Allowances Fund
Province:  Manitoba
Location:  Winnipeg


The Teachers’ Retirement Allowances Fund (TRAF) administers the defined benefit pension plan for over 38,000 active, former and retired teachers in the Manitoba public school system.

We are currently seeking a professional, dedicated and detail-oriented individual to fill the position of Member Records Representative. The primary responsibility of the Member Records Representative is to assist in the collection, review and maintenance of member service, salary and contribution data provided by school divisions and other employers. The Member Records Representative builds and maintains relationships with our 38 school divisions and 10 other employer groups.


  • Review and validate service, salary and contribution data provided by employers, correct discrepancies and adjust salaries as required for cost of living adjustments, pre-tax benefits and retroactive settlements.
  • Prepare member files for benefit calculations (e.g., termination, death, final pensions and pension suspensions or reactivations).
  • Prepare and review disability reports (short-term and long-term) and related information including processing of pension adjustments and T4As.
  • Assist with the semi-annual data review and consolidation performed after the completion of each school term.
  • Provide training and ongoing support to employer payroll personnel.
  • Assist in the development and maintenance of various employer communications such as newsletters, training material and general correspondence.
  • Perform other duties as assigned.

  • University degree or diploma in business or related field
  • Minimum two years of data management and administration experience
  • Experience in the pension benefits or payroll field would be an asset
  • Strong analytical, mathematical, organizational and problem-solving skills
  • Effective communication skills (verbal, listening and writing)
  • Commitment to confidentiality and discretion
  • Ability to perform within a team environment with limited supervision
  • Demonstrated proficiency with Microsoft Office, including Word and Excel
  • Able to travel throughout Manitoba to provide employer training
  • Proficiency in French language, although not required, would be an asset

TRAF offers a competitive salary and comprehensive benefit package. If you are interested in this position, please forward your resume and cover letter to [email protected] with the subject line “Member Records Representative” by Monday, December 14, 2020.

While all applicants will be considered, only those selected for an interview will be contacted.