Update on COVID-19 coronavirus and FORUM 2020.

Why should employees become familiar with their benefits package, review claims that are being submitted on their behalf, and be on the lookout for deals that seem just too good to be true?

Troy showcases PEBA and ponders how, similar to children, pension and benefit organizations don’t fall far from the apple tree in that they are often a product of how they were put together at the beginning.

In her latest article, Alana explores the power of partnership in managing benefit plans.

Don’t wait too long to innovate, or you may be passed by a 3-legged chicken!

This week we are celebrating the National Volunteer Week

In this second installment about disability claims management, find out how building relationships of trust with disability claimants dramatically reduced the number of status update calls received from them!

Do you have research, expertise, or a case study to share with our conference delegates? The CPBI Western Regional program committee invites you to submit your speaking proposal and share your new vision with the pension and benefits community.

Follow this recipe to support the decision-makers at your workplace!

Congratulations to Sherry Lee Gregory!

In this first installment, Alana shares how her organization got its stakeholders from understanding the magnitude of its claims adjudication problems to making a significant financial investment in a process redesign.

“We tend to be overly occupied with short term issues and can miss the big, slow moving forces that are coming at us,” Stephen Poloz, Bank of Canada Governor. This quote was the theme of Todd Hirsch’s Economic Update address to a packed house at the Fairmont Palliser on January 30th, 2020.