Benefits Consultant (1694) (5130)

Job Posting

Benefits Consultant (1694)
Organization:  Toronto Transit Commission TTC
Province:  Ontario
Location:  Toronto

 Human Resources -  Benefit Services - Job Opportunity

Requisition ID:  1694 
Number of Vacancies:  1.00 
Department:  Human Resources - Benefit Services 
Salary Information:  $83,246.80  -  $104,067.60
Pay Scale Group:  9SA
Employment Type:  Regular
Weekly Hours:  35, Off Days:  Sunday / Saturday  
Posted On:  January 6, 2020
Last Day to Apply:  January 19, 2020
Reports to:  Manager, Benefit Services 

The Toronto Transit Commission (TTC) is North America's third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC's vision is to be a transit system that makes Toronto proud. The TTC's recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy."

General Accountability

Adheres to the Human Resources Mission Statement and Core Values in administering the TTC's employee and pensioner benefit plans and programs, and leads various benefit programs, initiatives and special assignments.

Key Job Functions

  • Administer the TTC’s employee and pensioner benefit plans and programs including healthcare, dental, group life and accidental death and dismemberment (AD&D) insurance in accordance with benefit plan documents, benefit policies, procedures and practices and legislation.
  • Provide employee benefit programs education and information through worksite visits, communications and presentations.
  • Update AskHR content; and provide resource support and counselling on benefit policies, programs and legislation.
  • Conduct research and analyze benefit data for various benefit initiatives, and provide input for corporate health and wellness campaigns.
  • Handle complex benefit policy and claim issues, and provide technical support.
  • Participate in section initiatives and special assignments.
  • Demonstrate behaviours that support diversity, inclusion and a respectful work and service environment that is free from discrimination and harassment. Help to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility of Ontarians with Disabilities Act (AODA), and TTC’s policies.
  • Participate in the TTC Customer Service Ambassador Program.  


  • Demonstrate specialized expertise and knowledge in the assigned field
  • Communicate in a variety of mediums
  • Provide specialized consultation
  • Gather information and conduct research
  • Plan and organize activities / projects to meet section and organizational goals
  • Understand and apply administrative policies, processes, and procedures
  • Use office technology, software and applications
  • Create and deliver presentations in various formats



Education and Experience

  • Completion of a post-secondary college diploma or university degree in a related discipline or a combination of education, training and experience deemed to be equivalent.
  • Several years of directly related and progressively senior work experience leading benefits initiatives/programs.
  • Must have, or successfully attain, the Group Benefits Associate (GBA) designation through the Certified Employee Benefit Specialist (CEBS) program or the equivalent.

Additional Requirements

  • Comprehensive knowledge of the principles and practices related to benefit plan design, underwriting arrangements, and benefit administration.
  • Applied knowledge of applicable legislation and regulations, including relationship between employer sponsored benefit programs and government programs, Ontario Health Insurance Plan, Ontario Drug Benefit Plan, Assistive Devices Program, Workers Safety and Insurance Board, Employment Insurance, Employment Standards Act, Ontario Human Rights Code.
  • Thorough awareness of the relationship of benefits administration to various related human resources activities such as labour relations, recruitment and training,
  • Must have or quickly acquire comprehensive knowledge of all the TTC's Benefit Plans as well as a good knowledge of relevant collective agreements as they relate to areas of responsibility.
  • Must have benefits administration experience within a large HRIS/ERP system/software environment.
  • Working knowledge of SuccessFactors and/or SAP is an asset.

We thank all applicants for their interest but advise that only those selected for an interview will be contacted.

The TTC is committed to fostering a positive workplace culture with a workforce that is representative of the communities it serves. Committed to the principles of diversity and inclusion, the TTC encourages applications from all qualified applicants. Accommodation is available for applicants, including those with disabilities, throughout the recruitment process. Please contact Human Resources - Employment Services at 416-393-4570.

The TTC’s Employment Policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to relationship. Should you be selected for an interview, you will be required to disclose the name, relationship, and position of any relative who is a current TTC employee.