CPBI Ontario: Looking Towards 2020. The challenges for the new decade

November 14, 2019 7:15 AM to 1:00 PMArcadian Loft, Toronto, Ontario
Area of Interest: Pensions, Benefits, Investments, Networking Format: In Person
*Registration deadline: November 11, 2019 12PM EST. Online registration will close on this date. 

Session Descriptions

As we enter the final months of 2019, we are seeing continuing changes to our industries through innovation, policy and legislative updates and new leadership. This continuous disruption has the potential to impact how you manage your clients. Please join us on November 14th for an insightful morning where we have gathered thought leaders to review and discuss changes going into 2020.


 8:00 am -  9:00 am :   Registration, Breakfast
Innovation and impact on the client experience (9:00 am - 10:15 am)

presented by Fabrice Morin and moderated by Melanie Jeannotte 

Fabrice Morin will give an overview of digital innovations and other changes that will shape the benefits industry over the coming years.  He will draw on experience from other markets as well as on Canada Life’s own innovation agenda here in the country. This will be followed a moderated session by Melanie Jeannotte, President GBS Canada where they will discuss relevant innovation trends that will be impacting plan members going into 2020. 

Machine Learning & Broader AI in Employee Benefits –Opportunities & Challenges Ahead

(10:30 am - 11:30 am)

presented by     Mike Sullivan

Most of the use of Artificial Intelligence (AI) today in Employee Benefits has focused on the use of Digital Assistants and AI advances related to Natural Language Processing. In terms of the management of benefit plans and optimization of member health, the greatest opportunities for AI in Employee Benefits exists within a subset of AI referred to as Machine Learning (ML). This presentation will focus on how ML is being used today in this space, what the opportunities look like for expansion of ML in Employee Benefits and some of the challenges that need to be overcome by industry stakeholders in the implementation of ML.  

Getting To Know Your (New) Pension Regulator (10:30 am – 11:30 am)

presented by Caroline Blouin 

Effective June 8, 2019, the Financial Services Regulatory Authority of Ontario (FSRA) replaced the Financial Services Commission of Ontario as the regulator responsible for administering and enforcing the Pension Benefits Act and Regulations in Ontario.  FSRA’s mandate is to promote good administration of pension plans, and to protect and safeguard the pension benefits and rights of pension plan beneficiaries. FSRA has publicly indicated that they intend to implement principles-based rules for the pension sector and will be supported in this objective by rule making authority to supplement rules set out in pension legislation.  Caroline Blouin is the Executive Vice President, Pensions, responsible for leading FSRA’s pension functions.  This session will feature an discussion of the mandate and objectives of FRSA, with an opportunity to directly ask questions of our new regulator.

11:30 am - 11:45 am : Coffee & networking break
Panel session: Policy and Legislative Discussion (with Lunch)

11:45 am – 1:00-pm

presented by Karen Millard- Ali Ghiassi - Lindsay McLeod, moderated by Kim Ozubko 

A can’t miss session for sponsors and administrators of pension and benefit plans as well as service providers. Experts from both pensions and benefits will discuss legal and policy developments that you need to know. Topics will include recent developments, including the impact of the federal election, and what to expect in 2021. 

Fees and Registration
Membership TypesRegular PricePlan Sponsor Price
Regular membership$100.00 CDN$100.00 CDN
Plan Sponsor Individual Membership$100.00 CDN$100.00 CDN
Associate$100.00 CDN$100.00 CDN
Student$100.00 CDN -
Non Member$159.00 CDN$159.00 CDN
Cancellation Policy


Fabrice Morin,

Executive Vice-President, Canadian Operations 
The Great-West Life Assurance Company, London Life Insurance Company, The Canada Life Assurance Company

Fabrice Morin joined Great-West Life, London Life and Canada Life as Executive Vice-President, Canadian Operations in March 2019. In his role, he plays a key role within the Canadian leadership team with a mandate to drive the performance management and change agendas, as well as providing oversight of several functional areas, including planning and execution leadership, financial management, digital technology, corporate services and branding.

Fabrice previously served as Vice-President of Power Corporation and Power Financial. In this role, he supported the continued development of the group’s portfolio strategy and worked with leaders across the Power Corporation and Power Financial group of companies on significant value-creation initiatives. Prior to that he held a variety of positions with global consulting firm McKinsey & Company where he was most recently a partner and leader of its global wealth and asset management practice, providing strategic advice to large financial institutions in Canada, the U.S. and internationally. Fabrice has experience in a variety of business disciplines including strategy, acquisitions, post-merger management, operations and organization.
Fabrice has an honours bachelor degree in Industrial Engineering from École Polytechnique de Montréal and holds an honours master degree in Business Administration from the Harvard Business School.


Mike Sullivan

CEO and Co-Founder at Cubic Health Inc.

Mike Sullivan is Cubic Health’s Chief Executive Officer and Co-Founder. Cubic was founded in 2003 and provides plan analytics, clinical solutions, and Machine Learning as a Service to the employee benefits industry. Cubic works with single- and multi-employer plans and Trusts that range in size from 500 to 600,000 employee lives with the goal of optimizing the health of both plan members and the plan itself.
Mike began his career as a pharmacist in Saskatoon, and has previous experience working in the pharmaceutical and benefits consulting industries. He continues to maintain an active license to practice with the Ontario College of Pharmacists. Mike is a member of Benefits Canada’s Online Expert Panel, and serves as an Adjunct Professor at the University of Toronto.
Mike graduated from the College of Pharmacy at the University of Saskatchewan where he was honoured with a Centennial Alumni of Influence Award in 2014. He completed his Master of Business Administration degree from the Schulich School of Business at York University where he specialized in Finance.

Caroline Blouin 

Executive Vice President, Pensions
Financial Services Regulatory Authority

Caroline Blouin is a strategic and highly respected senior executive who is responsible for leading FSRA's pensions function. Through sound decision-making and oversight, she will support FSRA to promote a strong and sustainable pension system and protect the interests of pension plan beneficiaries.
Known for developing high performing teams of pension experts, Caroline brings a wealth of global expertise and experience to this critical function having led several transformational initiatives within multi-stakeholder environments from advising multinationals on global pension plans to managing one of Canada's largest private sector pension plans. She came to FSRA from RBC Insurance where she most recently held the position of Vice President, Pension and Longevity Solutions. Prior to joining RBC, she was a Principal with Mercer in New York City where she provided advice on non-US pensions and benefit arrangements.
Caroline holds an Honors degree in Actuarial Sciences and is a Fellow of the Society of Actuaries and Canadian Institute of Actuaries.

Karen Millard,

Senior Director
Willis Towers Watson

Karen is a Senior Director with Willis Towers Watson and the National Compliance Leader for the Canadian Group Health and Benefits practice. She received her L.L.B from the University of Western Ontario in 1993, was called to the Ontario Bar in 1995, received her L.L.M (Tax Law) from Osgoode Hall, York University in 2002. She is also a licensed life agent. 

Karen has over 20 years of experience consulting on group benefit, retirement and pension matters. She joined Willis Towers Watson in 2005 after spending 10 years working as a legal & tax, pension & benefit advisor within leading Canadian accounting and consulting firms. As well as being an expert on traditional single and multi-employer group plans, Karen advises on innovative program structures including, evolving financial management, pooling and trusteed arrangements, vendor procurement & strategic alliances (including buying coalitions, preferred networks, and marketplace/exchange platforms), absence and disability management, retiree benefit de-risking, wellness, inclusion & diversity and HR policy governance frameworks. She is a frequent presenter to the Ontario Bar Association and other industry groups on tax and legal topics related to group benefit plan design and management.



Ali Ghiassi

Vice-President of Industry Affairs and Government Relation
Canada Life

Ali Ghiassi is Vice-President of Industry Affairs and Government Relations at Canada Life where he leads the national public policy team.  He has extensive experience in government and regulatory affairs having served for nearly 10 years as a senior advisor in the Ontario government including as Chief of Staff to the Minister of Finance between 2014-18.  At Finance, Ali was responsible for the design, development and delivery of four provincial budgets and led Ontario’s 2016 negotiations with the federal and provincial governments to enhance the Canada Pension Plan.  Prior to this, Ali was Vice-President, General Counsel and Public Affairs at Mohawk College.  He has taught politics at McMaster University and has been a guest lecturer at Ryerson, University of Waterloo and the University of Toronto.  Ali previously practiced international law in Toronto and at the World Bank in Washington DC.  


Lindsay McLeod

Blake, Cassels & Graydon LLP

Lindsay is a partner in the Pension, Benefits & Executive Compensation group at Blake, Cassels & Graydon LLP. Lindsay regularly advises clients on regulatory compliance as well as the taxation, design, administration, governance and termination of pension, benefits, and long-term incentive plans. Lindsay has experience advising clients on the risks and complex issues that arise in connection with corporate transactions, plan mergers and plan wind-ups. She also has experience advising on plan administration issues such as the division of pension assets on marriage breakdown, beneficiary designation disputes, pension fund investment, and the negotiation of third-party service agreements. Lindsay is the current Vice-Chair of the Ontario Bar Association's Pensions & Benefits Law Section. 



Kim Ozubko

Miller Thomson’s Pension and Benefits Group

Kim Ozubko is a Partner in the Toronto office of Miller Thomson’s Pension and Benefits Group. A frequent speaker and author in the areas of pensions and benefits law, Kim advises clients in all areas of the firm’s pensions and benefits practice. Prior to joining Miller Thomson, Kim practiced pensions and benefits law at several international law firms and at an international pension consulting firm. Her current practice focuses on all legal and regulatory matters relating to the implementation, administration and governance of pension, group benefit and other retirement savings plans.  This includes advising clients on the development of pension and other employee benefit plans as well as on plan mergers and conversions, pension fund investment, fiduciary duties and ongoing regulatory compliance. She also advises clients on a full range of benefit issues in the employment law and unionized context including the implementation of employee communication strategies. Kim has been recognized as a leading lawyer in the 2018 Canadian Legal Lexpert Directory in the area of Pensions and Employee Benefits.



Melanie Jeannotte

Gallagher Benefit Services (Canada) Group Inc.

 Melanie Jeannotte has devoted her career to helping organizations attract, retain and engage the talent that will drive their business success. As the first National President for Gallagher Benefit Services (Canada) Group, Inc., she brings nearly 20 years of extensive experience from several National insurers and consulting firms. She leads a strong team of more than 250 consultants across the country.
Melanie is responsible for expanding the division’s capabilities throughout Canada. She focuses on developing the business in four key areas including organic growth, mergers and acquisition, productivity, and the Gallagher culture.
Melanie is active in the Canadian business and philanthropic community as the founder and Chair of Figure 8, a group of executive women who work in support of local charities.
She was named one of Calgary’s Top 40 Under 40 in 2012, has been recognized on the cover of Advantage Magazine as one of Canada’s leading Female Entrepreneur’s and has been nominated twice as one of Canada’s 100 Most Powerful Women in 2015 and 2016.
Melanie is a regular speaker and author on benefit trends and business practices, sharing her industry experience and commitment to managing healthcare risks.