Job Details
Junior Pension & Benefits Officer (5458)

Job Posting

Junior Pension & Benefits Officer
Organization:  The Winnipeg Civic Employees' Benefits Program
Province:  Manitoba
Location:  Winnipeg

Junior Pension & Benefits Officer

(Permanent Position)


The Winnipeg Civic Employees’ Benefits Program


The Winnipeg Civic Employees’ Benefits Program (WCEBP) is a dynamic and growing administrator of pension, long term disability, and life insurance benefits for employees of the City of Winnipeg and eight other participating employers.  In addition, WCEBP staff also administer the Winnipeg Police Pension Plan (approximately 2,500 Members), and life insurance plans for both Civic and Police Members.  Staff of WCEBP work in a highly technical financial environment requiring attention to detail, accuracy, and confidentiality.  We value the more than 20,000 Members that we serve and we are dedicated to maintaining their trust.

WCEBP is looking for up to two highly motivated, analytical individuals with strong communication and relationship building skills to join our Member Services team.  As a liaison for Plan Members, this position oversees plan administration processes by coordinating workflow, reviewing and approving pension and benefit calculations, and delivering timely, accurate and consistent information to Plan Members.  Our Pension & Benefit Officers are process- and detail-oriented people who excel at mathematics, enjoy problem-solving, and are invested in helping our Plan Members.  To succeed in this role, you must develop a good understanding of plan provisions, policies and procedures, service standards, and legal and regulatory requirements.  You can also expect to work collaboratively across the organization and within the Member Services team, providing support to the Pension & Benefits Officer and identifying and escalating issues as needed, as well as supervising and providing training and guidance to clerical support staff.

Qualified candidates must possess, at minimum, a Diploma in Business Administration or related business field of study, complemented by two years of experience within a defined benefit pension plan. A combination of equivalent education and experience may also be considered. Candidates must be proficient in mathematical concepts, possess sound decision-making skills, communicate clearly and professionally with colleagues and stakeholders and be able to meet competing deadlines as a result of having outstanding organizational capabilities. On-the-job training and development is available for those candidates who are highly skilled, detail oriented and eager to take on a challenging and rewarding position.

If interested, please submit your resume, with cover letter, no later than November 30, 2022 to:

Manager of Human Resources & Privacy Officer

The Winnipeg Civic Employees’ Benefits Program

[email protected]

5TH – Floor – 317 Donald Street

Winnipeg, MB. R3B 2H6

*Please note that the Junior Pension & Benefits Officer is designated a City of Winnipeg WAPSO position.

For complete position responsibilities and requirements, please visit “Current Job Postings” at

WCEBP is committed to employment equity and welcomes diversity in the workplace. We thank all candidates for their interest, however, only those considered for interviews will be contacted.


  • Diploma in Business Administration or related business field of study or an acceptable equivalent combination of education and experience.
  • Completion or attainment of the Certified Employee Benefits Specialist Program (CEBS) Retirement Plans Associate (RPA) designation from Dalhousie University within three years.
  • Two years of experience in defined benefit pension administration.
  • Proficiency in the mathematical concepts and applications used in the administration of defined benefit pensions.
  • Highly-developed and demonstrated analytical, research, problem-solving and decision-making skills, with the ability to effectively and efficiently resolve Member concerns and inquiries.
  •  Strong communication and relationship building skills—including written and oral communication—with the ability to present information clearly and professionally.
  • Demonstrated excellent organization and time-management skills, with the ability to multi-task and meet competing and multiple deadlines while maintaining high-level service and coordinate clerical staff in order to attain desired results.
  • Demonstrated proficiency in the use of Microsoft Office, with advanced Excel skills.
  • Proven self-starter, operating with a strong sense of urgency.
  • Ability to represent WCEBP in a professional manner at all times, including respecting and maintaining confidentiality and privacy of all matters and Members.
  • A flexible approach to work and a positive attitude, including the willingness and ability to learn and adapt to change.
  • Thorough and detailed knowledge of the pension and group life insurance plan provisions, Manitoba’s Pension Benefits Act, the relevant sections of the Income Tax Act, and WCEBP’s pension administration system, policies and procedures (within 12 months).

Conditions of employment:

  • The successful applicant must maintain legal eligibility to work in Canada.  If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
  • A Police Information Check satisfactory to the employer will be required from the applicant(s) or successful candidate(s), at their expense. To obtain Police Information Check information please visit
  • Applicants will be required to undergo proficiency testing to determine their knowledge, skills and abilities as they relate to the qualifications of the position.
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