CPBI-ICRA - Job Posting

Job Posting

Group Accounts Coordinator

Organization:: MGI Financial Inc.
Province: Manitoba
Location: Winnipeg
Start Date:

Description:
About MGI Financial & our Group Benefits team
Over the past 40+ years, MGI Financial has grown from a one-person operation in Brandon, Manitoba to become one of Canada's largest financial solution providers. A vast network of branch and associate offices stretches from the BC coast to the Maritimes, serving approximately 80,000 clients and administering assets nearing $4.0 billion. In 2011, MGI became a proud member of the Desjardins Group.
Throughout its tremendous growth, the company has never lost sight of its roots in the community. At a time when other institutions are abandoning their rural presence in favor of centralization, MGI Financial continues to pursue new growth opportunities in underserved markets, with a focus on Western Canada.
Our Group Benefits team has offered our flagship platform, CINUP, for over 30 years. With its unique umbrella design, CINUP allows First Nation organizations across the country to purchase group benefits as a large, collective force rather than individually. Together, CINUP organizations save money and gain access to better products and services not generally available to smaller groups or stand alone plans. CINUP believes its strength is in its members; together as one achieving a marketplace power, increasing benefits while decreasing costs. At CINUP, our focus is on our valuable clients who count on us to always put their needs first.

As we continue to forge ahead with innovative financial solutions and service offerings, our demand for talented, forward-thinking team members also grows. Recognizing we are only as successful as the people who represent us, we have cultivated a corporate environment that fosters personal, professional and financial success.

Requirements:
Your role
Join our team and share our sole objective of helping our clients. The client is always number one with us. We’re looking for a new team member who is dedicated to going the extra mile for our clients. We need someone that pays attention to the details, and can contribute to the team in a flexible way.
As a member of the Customer Care team, you will research and respond to telephone and written inquiries received from clients and service providers regarding plan information. This includes, but is not limited to, eligibility, claims, and coordination of benefits with service providers. You will be called up to assist with resolution of complex and/or escalated issues generated from either employees or external plan administrators.
The second hat you will wear in this job is the accurate and timely processing of all Group Insurance billings and remittances. You must know your numbers and have the ability to trouble shoot billing inquiries and have a full comprehension of how these inquiries relate to our in house system.
We are located downtown, and our building offers employee parking at a competitive price, access to all transit routes, and access to a variety of amenities. Our permanent employees receive a comprehensive benefits program (pension plan and group coverage). Along with offering competitive salaries, we offer referral bonus programs and a tuition fee reimbursement policy. The scheduled number of working hours is 37.5 hours and overtime is rarely required.